We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in USA and China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||7-15 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-20 Business days|
|Central & South America||7-15 Business days|
|Asia||10-25 Business days|
|Africa||15-25 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The product arrived on time as described
The color is bright saturated, as in the photo, the leaves are small, but I took to add to the composition, In general, I recommend!
The leaves are very beautiful, residential as real. The fabric is silky, with glitter. The meter matches. Shipping fast. I recommend to buy.
Very beautiful product. I recommend the shop and the product. Thank you very much.
Loved the products! Same as pictured, colors, size and appearance of the material! I am quite satisfied, will buy more times. Beeeem arrived time! Took less than 20 days to arrive!!
Yes, it's lovely. It has that nice silk shine and is delicate and the color is subdued and restful. I have nothing snarky to say about this one, pity.
Good product and with many possibilities. I got exactly 10m without spool, in bubble envelope. The shipment took about 5 weeks to Spain.
The parcel came quickly. leaves such as in the description, liked. thanks to the store.
Everything corresponds to the description thanks to the store for the goods and delivery
I’m so delighted, it was a fast shipping to France( ordered 26/8 rcvd 7/9 -I already customized the bottom of a huge t-shirt I highly recommend the store
Заказала 1 июля . Товар был доставлен в Россию 1 августа. ..и тут начался позор Почты России ! 27 дней валялась посылка хер знает где!! Одним словом, китайцы выполняют по расписанию, наши мозг вынесут так, что ничего в следующий раз не захочешь ! Спасибо.
Думала, будет в катушке, но лента была просто запихана в пакетик. Сама лента хорошая, цвет как на картинке. Заказом довольна
Лента с листьями отличная! Тёмино-зелёного цвета, доставка быстрая, продавцу спасибо большое, рекомендую к покупке.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world
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